Service FAQ's
PayByCheck
RebateByCheck
RebateByACH
Checkback
General FAQ's
Is my business eligible for ACH processing?
ITI Internet Services cannot process ACH transactions for companies that operate in any of the following industries:
- Adult Entertainment
- Coin Dealers
- Collection Agencies
- CreditRepair Services
- Discount Health / Dental Insurance
- GrantWriters
- Money Service Business (Check Cashing)
- On-Line Gambling
- On-Line Pharmacies
- On-Line Tobacco
- Pre-Paid Cards
- Sub-Prime Loans
- Telemarketers
- Travel Agencies
Furthermore, ITI Internet Services is unable to process ACH transactions on behalf of any entity that is not licensed
and registered to conduct business in the United States and/or has not been in business for at least one year.
What are the services that ITI offers?
ITI specializes in check processing (ACH & Paper). We offer services to merchants for accepting payments and/or outsourcing their check writing. We also offer check representment services (for NSF checks) and verification services (address, bank, phone, and checks). Click here for information regarding the services we offer.
Why choose ITI?
ITI believes that superior customer service is an absolute necessity. Not only do we have qualified staff to help you with your questions, we also offer LiveHelp for all of our services (during normal business hours). Unlike a bank, you can use your existing website to interface with us. We believe you'll find our rates very competitive, our customer service outstanding, and our products top of the line.
Is it possible to have more that one service with one account?
Yes*, you have the ability to add all of the services to just one account. Our sales department will help you figure out the most effective way to setup your account prior to your account being activated.
*Depending on the service, you may need an additional account(s) for multiple DBA'S.
I am interested in one of your services, how do I get started?
Before you can utilize our services, you must speak with one of our sales representatives. They will assist you with everything from our fee structure to account activation.
Our sales department can be reached at (800)436-1710 or sales@itinternet.net.
I attempted to signup for your service but received an error message. How do I resolve this?
ITI requires all signups to be authorized by our sales department. If you attempted to signup and were denied, please contact our sales department at (800)436-1710 and they will be able to assist you complete the account activation process.
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